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VENDORCOMPLIANCE.INFO

Specializing in EDI and vendor compliance for manufacturers, distributors, &  retailers.

BENEFIT - Improving Internal Operations

It is not uncommon for growing companies sales to outpace their ability to process those sales efficiently.  Sales order processing includes order entry, picking/packing/shipping the order, and invoicing the customer.  As these areas are more burdened with the day-to-day operations of just getting the goods to the customer, it become more difficult to step back and redefine the internal operations, which might include hiring a few extra people or re-opening the lines of communication between departments.

Vendor compliance forces better communication between departments.  A growing company should be willing to assign the overall understanding of vendor compliance issues to an employee well-versed in the accounting and operations procedures of the company.  (While the technical aspects of vendor compliance, EDI and barcoding, should be left to the computer department, this vendor compliance coordinator can direct the efforts to get done without understanding the technology.) 

With a vendor compliance coordinator in place, a team of core personnel from various departments (accounting, sales order processing, picking/packing/shipping, computer) may be pulled together as the vendor compliance team with the responsibility of processing all purchase orders from vendor compliance or EDI customers. 

As this team identifies, defines, and redefines their procedures for processing orders and shipments, their procedures can be applied to how orders and shipments are processed overall.  Thus, out of vendor compliance comes the definition of overall company procedures for different departments.

Getting started in redefining the internal operations of a company is a difficult task - where do you start?  Reviewing the vendor compliance manuals of your customers is one good place to begin.